Privacy Policy

Last updated: December 27, 2025

This Privacy Policy explains how Zowu ("we", "us", or "our") collects, uses, and shares information when you use our AI product-visual platform, including our website, applications, and services (the "Service").

Information We Collect

Account Information

When you create an account, we collect your email address and password. Passwords are hashed and never stored in plain text. You may also provide a name, profile image, and language preferences. If you choose to sign in with a third-party provider (such as Google), we receive basic profile information from that provider.

Product Inputs and Generated Content

When you create a project or workspace, we store:

• Product images or product descriptions you upload
• Project and workspace names, descriptions, and metadata
• AI analysis results such as brand details, selling points, colors, and styles
• Style selections, prompts, and generation settings
• Generated images, thumbnails, and export links

Usage and Device Information

We collect information about how you interact with the Service, including:

• IP address, browser type, device identifiers, and user agent
• Session data and cookies used to keep you signed in
• Usage metrics, timestamps, and rate limit counters

Billing Information

If you purchase a paid plan, we store your subscription plan, status, and billing history. Payment details are handled by our payment processor, and we do not store full card information.

Cookies and Session Data

We use cookies and similar technologies to maintain your authenticated session, remember preferences, and protect the Service. You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Run AI analysis and generate marketing visuals based on your inputs
• Store and deliver your projects and generated assets
• Manage accounts, authentication, and user preferences
• Process subscriptions and handle billing
• Enforce usage limits and prevent abuse
• Respond to support requests and troubleshoot issues
• Monitor usage trends to improve performance and reliability
• Comply with legal obligations and protect our rights

Third-Party Services

We rely on trusted third-party services to provide core functionality. Your data may be processed by:

Data Security

We use reasonable safeguards to protect your information, including encryption in transit and access controls.

• HTTPS encryption for data transmission
• Access controls for internal systems
• Monitoring and logging for security events

No method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Your Rights and Choices

You have choices about your information:

Access and Portability

You can access your account, projects, and generated assets through your Zowu dashboard. If you need a copy of your data in a portable format, please contact us.

Correction and Deletion

You can edit project details and delete assets within your account. To delete your account and associated data, contact us at zowu@ianx.dev.

Communications

We may send service-related and transactional emails. You can opt out of non-essential messages by following the instructions in those emails.

California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure and deletion of certain information. We do not sell your personal information.

European Residents (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, and data portability. Our legal basis for processing is your consent and our legitimate interest in providing the Service.

Data Retention

We retain personal information for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete or anonymize your personal information within a reasonable period, except where we are required by law to retain certain information.

Children's Privacy

Zowu is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using Zowu, you consent to the transfer of your information to our facilities and third-party service providers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. If we make material changes, we will notify you via email or through a notice on our website. The "Last updated" date at the top of this policy indicates when it was last revised.

Your continued use of Zowu after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

zowu@ianx.dev

We will respond to privacy-related inquiries within a reasonable time. For urgent security concerns, please indicate that in your email subject line.